Help! I was sent the wrong items. Jonas April 08, 2020 15:07 Updated Sorry about that - while this doesn’t happen very often, it can happen. Get in touch with our customer support team as soon as possible, and we’ll figure out the best way to correct our mistake. Related articles How do I return or exchange an order? What is your warranty policy? What film do I use with Polaroid cameras? TV and smart TV How to use the Polaroid Lab?