What are you having trouble with?
“My Polaroid Lab won’t eject my photo or darkslide.” -Check your Polaroid Lab is charged. The rainbow LED and rear LEDs will not light up unless there is enough charge to operate.
Check you have film left. Turn the Lab off, then on again. The film count LED will show how many shots you have left. If the LED flashes rapidly when the Polaroid Lab turns on again, your film pack is empty or no film is detected.
No LED = the Polaroid Lab is off, or no film is detected
All LEDs on = 8 photographs are available
Odd LEDs on = there is a film pack error
LEDs flashing = shutter button has been pressed but no film is detected
“The app made an error noise.” -The app will detect if your phone is aligned correctly with the Lab. Touchpoints on the phone platform allow the app to rotate and place the image directly above the Lab’s lens. An error noise will sound if you need to realign your phone. Pick up your phone and use the app to find the right position.
“The shutter button isn’t working.” -If you press the shutter button and nothing happens, check the film count LED. You may need more film.
If you have film left in the Lab, it may be that your phone is not aligned correctly. Use the app to find the right position. The rainbow LED will blink 3 times once the phone is aligned. Now you can make your photo.
If the rainbow LED doesn’t blink, the Lab does not detect your phone. Check you have removed any phone covers and screen protectors, and try again.
“My photo turned out too dark or too bright.” -Check your phone settings. Turn off all settings and apps which can influence the color of your phone display, such as Night Shift or True Tone, as these can affect the end exposure.
Be sure to start with a good quality photo. Choose bright photos where the subject is well-lit. You can also use the Polaroid Originals app to adjust your digital photo’s exposure. Tap the top right hand corner toggles, and use the slider to adjust brighter or darker. EV can be adjusted from -3 to +3 f-stops.
Read how to create the best picture with the Polaroid Lab.