In order to complete a return or exchange on a gift, we need to locate the original invoice, so we can assess the return or exchange. In order to do this, we’ll need to know who the original gift-giver was. Please provide any and all information to help us track down the invoice: full name, email address, order ID, and even dates can help.
Read more about our return policy.
Returns are handled on a case-by-case basis: you will need to get in touch with our customer service team directly.