Skip to main content
Polaroid Support Help Center home page
Submit a request
Sign in
  1. Polaroid Support
  2. Online Orders

Online Orders

Account & Loyalty

  • What are Polaroid Rewards?
  • How do I convert my points into a coupon?
  • How do I use my coupon or discount code?
  • How do referral links work?
  • How do I create an account?
  • How do I login?
See all 9 articles

Billing & Payment

  • Can I add my VAT number?
  • Will I be charged import duties?
  • Will I be charged sales tax?
  • What payment methods do you accept?
  • What do I do if my credit card gets declined?

Order Status

  • What if an item I want is out of stock?
  • How do I make changes to or cancel my order?
  • What is the status of my order?
  • How do I view my orders?
  • Can my order be gift wrapped?

Shipping

  • How long does shipping take?
  • Can I ship to a US military base?
  • Which countries do you ship to?
  • How much does shipping cost?
  • How do I track my order?
  • Can I ship to a post-office PO box or a DHL Packstation?
See all 8 articles

Returns & Exchanges

  • What is your warranty policy?
  • What is your returns policy?
  • How do I return or exchange an order?
  • How do I return or exchange a gift?
  • My shipment arrived damaged
  • Help! I was sent the wrong items.
Polaroid Support