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  1. Polaroid Support
  2. Online Orders

Online Orders

Account & Loyalty

  • What are Polaroid Rewards?
  • How can I reset my password
  • How do I convert my points into a coupon?
  • How do I use my coupon or discount code?
  • How do referral links work?
  • How do I create an account?
See all 10 articles

Billing & Payment

  • Can I add my VAT number?
  • Will I be charged import duties?
  • Will I be charged sales tax?
  • What payment methods do you accept?
  • What do I do if my credit card gets declined?
  • Polaroid E-Gift Cards
See all 7 articles

Order Status

  • Can I combine my orders?
  • What if an item I want is out of stock?
  • How do I make changes to or cancel my order?
  • What is the status of my order?
  • How do I view my orders?
  • Can my order be gift wrapped?

Shipping

  • How long does shipping take?
  • What should I do if my order is being returned to sender?
  • Can I ship to a US military base?
  • Which countries do you ship to?
  • How much does shipping cost?
  • How do I track my order?
See all 9 articles

Returns & Exchanges

  • What is your returns policy?
  • What is your warranty policy?
  • How do I return or exchange an order?
  • How do I return or exchange a gift?
  • My shipment arrived damaged
  • Help! I was sent the wrong items.
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