All of our products come with a limited warranty. Exactly what this warranty covers and the duration of the warranty depends on a few variables. The country you are in will often dictate the minimum length of the warranty period, for example. Also, whether your item is considered a newly-manufactured good (like a brand-new Polaroid OneStep 2 camera), a vintage item (like a Polaroid SX-70 camera) or a semi-perishable good (such as an instant film pack) will also be a factor.
Below is a simplified version of our full warranty information for your ease of access. To resolve any ambiguity or seeming contradictions, please refer to our full Terms & Conditions.
Within the E.U.
- New cameras (Polaroid OneStep 2, Impossible I-1): 2 years
- Vintage cameras (Polaroid 600, Polaroid SX-70, Polaroid Spectra cameras): 1 year
- Film and accessories: limited warranty*
Rest of World (incl. USA, Canada, Australia)
- New cameras (Polaroid OneStep 2, Impossible I-1): 1 year
- Vintage cameras (Polaroid 600, Polaroid SX-70, Polaroid Spectra cameras): 1 year
- Film and accessories: limited warranty*
*limited warranty means that these items are excluded from the standard warranty due to their perishable nature, and warranty claims will be assessed on a case-by-case basis assuming storage and use have been fully compliant with provided guidelines.