Our products come with a limited warranty. Read exactly what this warranty covers and the duration of the warranty below.
The country you are in will often dictate the minimum length of the warranty period, for example. Also, whether your item is considered a newly-manufactured good (like a brand-new Polaroid NOW camera), a vintage item (like a Polaroid SX-70 camera) or a semi-perishable good (such as an instant film pack) will also be a factor.
Below is a simplified version of our full warranty information for your ease of access. To resolve any ambiguity or seeming contradictions, please refer to our full Terms & Conditions.
Within the E.U.
- New cameras (Polaroid NOW, NOW+, GO, OneStep 2, etc...): 2 years
- New printer (Polaroid Lab, Hi-Print): 2 years
- Vintage cameras (Polaroid 600, Polaroid SX-70, Polaroid Spectra cameras): 1 year
- Film and accessories: limited warranty*
Rest of World (incl. USA, Canada, UK, Australia)
- New cameras (Polaroid NOW, NOW+, GO, OneStep 2, etc...): 1 year
- New printer (Polaroid Lab, Hi-Print): 1 years
- Vintage cameras (Polaroid 600, Polaroid SX-70, Polaroid Spectra cameras): 1 year
- Film and accessories: limited warranty*
*limited warranty means that these items are excluded from the standard warranty due to their perishable nature, and warranty claims will be assessed on a case-by-case basis assuming storage and use have been fully compliant with provided guidelines.